Extremelounging.com Terms and Conditions of Use and Sale

Please read these terms and conditions carefully.  Together with our privacy policy, they govern our relationship with you in relation to your access and use of this website and also govern the basis on which we sell our products to you. 

If you have any questions about them or do not wish to accept them, please contact Customer Services at customerservice@extremelounging.com or on 01535 692373 before continuing to use this website.

We may change these terms and conditions or our privacy policy at any time by updating this page. You should check this page from time to time to review these terms and conditions to ensure you are happy with any changes. 

Using or accessing this website indicates your acceptance of these terms and conditions.  If you do not accept these terms and conditions, please do not continue to use this website.

Terms and Conditions of Use

Information about us

Your access to this website

Your conduct

Information on this Website

Linking

Intellectual Property Rights

Terms and Conditions of Sale

Purchasing from us

Legally binding contract

Correcting a mistake in your order

Availability and Delivery

Your Right to Withdraw from the Contract

Prices

Damaged or Defective Goods

Other information of which you need to be aware

Terms and Conditions of both Use and Sale

Our liability to you

Governing Law and Jurisdiction

Your Privacy

Terms and Conditions of Use

IMPORTANT:  This section together with the Terms and Conditions of both Use and Sale govern your access to and use of this website where you are not purchasing goods from us. 

Information about Extreme Lounging

We are J.T.S. (Cushions) Limited trading under our brand Extreme Lounging. Any reference in these Terms and Conditions of Use and Sale to Extreme Lounging means J.T.S. (Cushions) Limited.

We are company registered in England at Companies House.  Our registered office and the place where we operate from Unit C, Gresley Road, Keighley, West Yorkshire, BD21 5JG, England, UK. Our registered company number is 04243630. 

Our VAT number is GB772 2293 26.

You can contact us by email at customerservice@extremelounging.com or by telephone on 01535 692373 or you can use the form on our Contact Us page of the Website.

The website to which these Terms and Conditions of Use and Sale apply and for which we are responsible is store.extremelounging.com.

Your use of this website and our intellectual property rights

We have made this website available to you for your own personal non-commercial use.  We may modify, withdraw, restrict or deny access to this website at any time and without notice. 

This website and all the materials contained in it are protected by intellectual property rights, including copyright, and either belong to us or are licensed to us to use.  Materials include, but are not limited to, the design, layout, look, appearance, graphics and documents on the website, as well as other content such as product descriptions and product prices. 

Except as permitted in the following paragraph, you may not copy, redistribute, republish or otherwise make the materials on this website available to anyone else without our consent in writing. 

You may print or download materials from this website for your own personal use or copy the content to other individuals for their personal information provided that:

Your Conduct

You are responsible for all electronic communications and content which is posted from your computer to us.  In particular, you must not use or attempt to use this website (nor allow this website to be used) for any of the following:

If you do submit any materials to the website which are intended for publication, you grant us a non-exclusive, royalty-free, irrevocable and fully sub licensable right to use, reproduce, modify, adopt, publish, translate, create derivative works from, distribute and display such materials throughout the world in any media.  You agree to waive your right to be identified as the author of such materials and your right to object to derogatory treatment of such materials.

Information on this website

The information (excluding product descriptions and prices which are governed by our Terms and Conditions of Sale below) contained on this website is given for general information and interest purposes only and does not constitute any form of advice or recommendation.  Whilst we try and ensure the information contained on the website is accurate and up to date, we cannot be responsible for any inaccuracies in the information and we do not give any guarantee that such information will be comprehensive, verified or complete.  As a result, you should not rely on this information, and we recommend that you take further advice or seek further guidance before taking any action based on the information contained on this website.  Our liability to you as explained below remains unaffected by this.

Linking

We may link to other websites which are not within our control.  Whenever possible, if we do this, we will try and make it as clear as possible that you are leaving our website. We are not responsible for these websites in any way and the existence of a link to another website should not be taken to mean that we recommend, sponsor or endorse that linked web site, its operator, or its products or services.  It is your responsibility to check the terms and conditions and privacy policy on any other website which you visit.  If you make a contract with a third party who is named on or linked to from this website, it is your responsibility to ensure that you are comfortable with the terms of that contract and to take legal advice if necessary.

You may not link to this website or any part of it from another website nor may you frame this website or any part of it without our consent in writing. 

Terms and Conditions of Sale

IMPORTANT:  This section of our website sets out the terms and conditions which relate specifically to the sale of products by us to you.  In addition, the more general terms in the next section will also apply to the sale of products by us to you.

Purchasing from us

To purchase from us you must be over 18 and resident in the EU. At present we do not ship to countries outside of the EU.

By submitting your order you are offering to buy the goods at the price set out in the order.

The prices of all goods published on this website are displayed inclusive of Value Added Tax (VAT) at the applicable rate.

In addition to the price, a delivery charge will be payable by you. You may be given more than one delivery option (for example, standard and express). The relevant delivery charge (in accordance with, where applicable, the delivery option you have chosen) will be as shown on your order at the time you place the order.  Details of our delivery charges are set out in the section of our website entitled Delivery Policy.

Payment for your order is taken at the point you submit your order and commit to pay by clicking the “Pay Now” button.

You do not own the goods until we receive payment in full.

Legally binding contract

We are not obliged to supply the goods to you until we have confirmed that we have both accepted your order and that it has been despatched.  A legally binding contract will exist between you and us at the point when we have confirmed to you that we have accepted your order which happens when we confirm to you that we have despatched the goods and not before that point.

A contract is not formed at the point we have taken a payment from you, or at the point where we have acknowledged your order.  Any goods on the same order which we have not confirmed to you that they have been despatched will not form part of that contract.

Correcting a mistake in your order

If, before you have submitted your order on the website, you discover you have made a mistake with your order you can rectify your mistake by following the instructions set out in the How to Order section of our website.

If, however, your order has already been submitted, please contact our customer service department immediately.  Please do this before we confirm our acceptance of your order. We are unable to rectify mistakes after this time, although you still have the right to withdraw from the contract as described in below.

Your Right to Withdraw from the Contract

You have certain legal rights to a change your mind about your order and return the goods to us after the goods have been delivered to you which means you are entitled to withdraw from the contract you enter into with us.  Details of these rights together with instructions of what you need to do to exercise them are set out in our Returns Policy and we will also remind you when we send our confirmation and also when we confirm our acceptance of your order. 

Prices

Prices are checked regularly.  However, if for whatever reason we find the price has changed when we receive your order we will contact you and ask if you wish to proceed.  If you confirm that you do wish to proceed then please remember that we will still not be under an obligation to supply the goods until we have confirmed that we both have accepted your order and that it has been despatched.  No contract will exist until we have confirmed this.

Availability and Delivery

Where you have selected our standard delivery option, we aim to deliver the goods to you within five working days following the date we have confirmed our acceptance of your order but we cannot give an exact delivery date due to the reliability of the standard postal service.

You may be given more than one delivery option (for example, standard and express). Where this is the case, and you have selected an express delivery option, your goods will be delivered within the number of days after the date we have accepted your which stipulated for the option which you have selected.

If any product is not in stock or, for any other reason, it or they can not be delivered to you within 30 days of the date of your order, we will contact you giving you details of the likely delivery date.  If you would rather not wait, you may have the right to cancel your order at that time as described in our Returns Policy.  If, for any reason, we have already taken payment for your order, we will re-credit your credit or debit card in full for the goods and any delivery charges which you have paid for which (in each case) you have cancelled your order. 

Damaged or defective goods

We will supply goods that will remain free from defects in materials or caused by workmanship for a period of 2 years from the date of delivery.

You must inspect the goods when you receive them for defects or damage.  If you find a defect or any damage to the goods you must tell us as soon as possible and we will arrange for their return to us at no cost to you.  If the goods are found to be damaged prior to delivery to you, or defective, we will repair or replace the goods or refund the price paid by you at our option. Details of how to contact us in the event your goods are defective or damaged are set out in our Returns Policy.

Other information of which you need to be aware

We may not necessarily keep a copy of these Terms and Conditions and your order.  We advise you to print a copy of them each time you place an order for your information in the future. You should also print and keep a copy of all of the information we send to you by email or otherwise relating to any order(s) you place with us.

We know of no documented cases of credit card fraud by the theft of credit card details from our website. All credit card and debit card details which you input on the secure payment page are protected using encryption technology. 

You are entitled to cancel any payment made or due to be made in respect of an order in the event that you discover that your card has been used fraudulently by an unauthorised person to buy goods from our website.  Your card issuer will be liable to re-credit your credit or debit card in respect of such fraudulent payments.  If you discover that fraudulent use has been made of your card, you should immediately notify us and your card issuer and provide full details.

Terms and conditions of Use and Sale

IMPORTANT: This section governs both your access to and use of this website and also applies to the sale of goods by us to you.

Our liability to you

These terms and conditions do not exclude our liability (if any) to you for:

We do not promise that this website will be compatible with all or any hardware and software which you may use.  We do not promise that this website will be available all the time or at any specific time.  We reserve the right to withdraw or modify this website at any time.

We are only liable to you for losses which you suffer as a result of a breach of these terms and conditions by us.  We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of us breaching these terms and conditions, for example if you and we could not have contemplated those losses before or when you access this website or (where you have purchased goods from us) when the contract for the sale of goods to you by us was formed.  Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost data, lost profits (whether direct or indirect), lost revenue, anticipated savings, lost business opportunities and/or goodwill, or business interruption whether or not we have been advised of the likelihood of any such losses.

Governing Law and Jurisdiction

The formation, existence, construction, performance, validity and all aspects whatsoever of these terms and conditions or of any term of these terms and conditions will be governed by the law of England.

The English courts will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and conditions.

If you are accessing this website from any country other than the a country in the United Kingdom, the laws of your own country will most likely apply to any orders for products which you make on this website. However, any contract between you and us will only be in the English language.

Privacy Policy

General

This privacy statement sets out how Extreme Lounging complies with European Union data protection requirements and forms part of the Terms and Conditions of Use and Sale.  This applies to the entire web site.  Any changes to these policies will be posted on this page.

You can also access this privacy statement via our homepage and from the bottom of every page by clicking on the appropriate link. 

J.T.S. (Cushions) Limited is committed to respecting your privacy.  We have structured our website so that, in general, you can visit our online store without identifying yourself or revealing any personal information.  Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the UK Information Commissioner.  This privacy policy sets out the following:

What we collect

What do we do with the information we collect?

Who we share your information with

Incorrect information

How to obtain a copy of the information we hold

Security

Other websites

How we use cookies

What we collect

We may collect the following information:

What do we do with the information we collect?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Data Protection Compliance Officer

J.T.S. Cushions Limited t/a Extreme Lounging

Unit C, Gresley Road,

Keighley, West Yorkshire,

BD21 5JG

England, UK

Who we share your information with

When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

Other than as specified in this privacy policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.  We may release your personal information to our authorised agents in connection with future promotional e-mails or newsletters (as described above) but only where you have opted-in to receive this information from us.

We may use other companies to provide services on our behalf, including but not limited packaging, mailing and delivery of your purchases.  Where we do this we may need to provide them with the information we have collected from you or which has been passed to us by the payment services provider which you chose when ordering goods from us following your payment for the goods you have ordered.  We will only provide those companies the information they need to deliver the service and we make sure they are only permitted to use your information for that purpose.

What if you think if we have incorrect information or you would like a copy of the information we hold about you?

You may request details of personal information which we hold about you under the Data Protection Act 1998.  A small fee will be payable.  If you would like a copy of the information held on you please write to:

Data Protection Compliance Officer

J.T.S. Cushions Limited t/a Extreme Lounging

Unit C, Gresley Road,

Keighley, West Yorkshire,

BD21 5JG

England, UK

 

If you believe that any information we are holding on you is incorrect or incomplete, please write us as soon as possible to the above address.  We will correct any information which was found to be incorrect promptly.

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.  We also require the same procedures to be adopted by any third parties to whom we transfer you information. 

Other websites

Our website may contain links to enable you to visit other websites of interest easily.  However, once you have used these links to leave our site you should note that we do not have any control over those other websites.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

About cookies

We use cookies for certain areas of our website (such as our shopping basket).  Cookies are files that store information on your PC, phone, or other web enabled device when you visit our website which enable us to recognise that you have visited our website before. They are not harmful and do not contain any confidential information such as your home address, dat of birth, or payment or credit card details. Cookies are an essential part of how our website works. They make it easier for you to maintain your preferences on the website, and by seeing how you use the website, we can tailor the website around your preferences and measure usability of the website.

By using our website, you also consent to the use of these cookies. They are used for the following reasons:

We also offer you the functionality to share your experience on our website through social media sites such as facebook and twitter. By using these features, you are also consenting to allow cookies from these providers. We advise you to consult their own privacy policies which state how they use cookies which are available on their websites before you use these features.

Are cookies safe?

In a word, yes. The information stored in cookies is safe and anonymous. They do not contain information which could personally identify you and your account (if you have registered for one) and its security is never compromised by their use. You can find out more about cookies at www.allaboutcookies.org and www.youronlinechoices.eu and for a video about cookies please visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.

Can I turn cookies off?

We use cookies to ensure you can access the full functionality offered by our website. However, as part of our privacy and security policy we require your consent to use them. To withdraw your consent, or if you want to be notified each time a cookie is about to get used, you should change the settings provided in your web browser to prevent us from storing cookies on your device. For information about how to make these changes, please use the “help” instructions available in your browser (normally via the menu bar).

You should note that if you choose to disable cookies, your experience of our website will be severely impaired and many integral aspects of the website, including but not limited to adding items to your shopping cart and accessing your account will not work at all.